Your AI revenue team, priced like software

Because ilion's value isn't a human in a seat — it's the agents doing the work. Charging per seat would punish you for adding teammates, so we never do: adding a person never costs more. Each plan is simply built for a team size — up to 10 on Starter, 30 on Growth, 75 on Scale, any size on Enterprise — and when a team outgrows one, the next plan is still cheaper than what a per-seat CRM charges for the same people.

Everyday chat is — questions, lookups, updates, notes, as often as you like, on every plan, never metered and never blocked. The same AI answers on every plan. When a turn does heavier work — drafting an email, building a chart, setting up an agent — it draws about 19 credits from your monthly allowance, the same credits your background agents use; most teams never notice. Heavier chat can use at most half of your monthly credits, so it never switches off the agents you pay for: after that, or when credits run out, chat keeps working on the fast model until they reset or you top up, and your agents keep running on their own share. No surprise bills. Enterprise is uncapped.

No. You connect your own WhatsApp Business number and it's included on every plan — inbox, replies, templates, consent handling and the WhatsApp agents. Meta bills its own conversation and template fees to your Meta account, at cost; ilion never adds a per-message fee. What moves up the ladder is what a bigger team reaches for: campaigns and your assistant on WhatsApp on Growth, deal rooms on Scale.

Connect your own phone system or notetaker and calls and meetings flow in at no extra charge. Two things draw on your agent credits, the same allowance the agents use: transcribing a call recording (about one credit a minute) and dialing a call from inside ilion (about four credits a minute). The ilion notetaker, which joins your customer meetings for you, has its own monthly allowance of hours on Growth and Scale — when it's used up the bot simply stops joining until next month, and nothing else pauses.

No — by default, anything outbound is drafted for your one-click approval. You can grant more autonomy per workflow once you trust it.

Yes — CSV in, AI auto-maps the columns, you review, done. Usually minutes.

No. Two-factor authentication (optional, or required for everyone), the audit log, sign-in domain restrictions, session timeouts, a complete data export and self-serve deletion are on every plan — Starter included. A security control you lose by downgrading isn't a control. The one exception is SSO (SAML) and SCIM directory sync, which we set up with you as part of Enterprise onboarding.

Yes — strict per-tenant isolation, verified end-to-end. Your data is never visible to another customer.